Understanding the Sewer Cleanup Process
7/28/2021 (Permalink)
One overflowing toilet in your client's building in White Bear Lake, MN, can cause a lot of damage. When business owners need sewer cleanup, they should have a reliable company they can call to mitigate the damage. SERVPRO is a preferred vendor for many insurance providers because its technicians have the training, experience and corporate support needed to expedite the cleanup process efficiently.
Assessment
After a sewer backup, technicians must examine the damaged area to determine the extent of the issue. The initial report in SERVPRO's Claims Information Center outlines the information they find:
- Cause of the problem
- Number of floors affected
- Tasks needed to complete cleanup
- The estimated cost of full remediation and restoration
This report is available in the CIC as well as in a spreadsheet that can be sent to both you and your client. If more damage is discovered during the mitigation process, the assessment in the CIC is updated in a timely manner.
Mitigation
SERVPRO technicians are IICRC certified. They go through detailed training, complete with hands-on experience before they perform sewer cleanup for clients. The mitigation process involves tearing out damaged materials, cleaning and drying the area to prevent secondary damage, and replacing missing materials with new ones. To receive referrals from the corporate office, a franchisee must meet the high-performance standards set by the company. When you make SERVPRO a preferred vendor, you can trust that you are getting premium service.
Insurance
As a provider, you know how important it is for businesses to be sufficiently covered for any problems that may arise. While SERVPRO specialists are among the best in the business, they are also insured just in case a problem occurs when they are cleaning damage from a flooded toilet. This gives your clients further protection during the cleanup process.
When a backup occurs in their buildings, business owners need certified sewer cleanup experts who can provide fast, efficient service. Learn why so many providers list SERVPRO as a preferred vendor.